Reference

Terms That Cover Your Account at 777mb

Before you open an account or move funds through bKash, Nagad, or Rocket, these terms set out what you agree to and what we commit to in return. Access depends on your local law and eligible regions — read this page before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personSubject to regional rules
777mb Terms That Cover Your Account at 777mb
TERMS CONTACT

Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or you need to flag a concern about a transaction processed via your mobile wallet, our support team can walk you through it. Reach out through any of the channels below and include your account reference so we can pull the right records.

Live Chat Available directly from your account dashboard. Quickest path for questions about wallet activity or account status during active support hours.
Email Support Write to our support address from your registered email. Include your account ID and the specific clause or transaction you are querying for a faster response.
Help Centre Our help section covers common terms questions — account eligibility, wallet rules, and what happens when a clause is disputed. Check there first for standard queries.
HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms sit alongside our privacy policy to govern how your account data, wallet records, and session activity are stored and used. We keep account records for as long as your account is active and for any additional period required by applicable rules after closure.

Wallet Records

Every bKash, Nagad, and Rocket transaction is logged against your account. You can request a statement through account settings; disputes must be raised within the window shown at point of transaction.

Account Security

You are responsible for keeping your login credentials and OTP codes private. If you suspect unauthorised access, lock your account immediately from settings and contact support with your account reference.

Data Retention

We retain account data for the period required under applicable law. After account closure, certain records — including transaction history — are kept for the legally required minimum before deletion.

Requesting Changes

To update registered details, submit a request through the verified contact method on your account. Identity verification is required before we process any change to wallet-linked information.

Common Questions About These Terms

These questions cover what local players most often ask when reading through the terms for the first time. If your question is not here, contact support with your account reference.

They apply to anyone who registers or uses a 777mb account, regardless of device. Access is subject to your local law and eligible region — you confirm this when you create your account.

Yes. We will notify you via your registered contact method or through the platform when material changes are made. Using the platform after that notification means you accept the updated terms.

Depending on the breach, we may suspend or close your account. Any wallet balance subject to a dispute or policy violation may be held while we investigate through normal account review steps.

Contact support within the dispute window shown on your transaction record. Include your account reference and the transaction ID from your bKash, Nagad, or Rocket app for fastest resolution.

The same terms apply whether you access via browser on your phone or on desktop. Device type does not change your rights or obligations under this agreement.

Submit a closure request through your account settings or via email support. Outstanding wallet balances are processed before closure, and certain records are retained as required by applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.